Whether you're an industry professional or a tech enthusiast, this podcast series offers a rare glimpse into the minds of two thought leaders shaping the future of multifamily housing.
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore how artificial intelligence and automation are fundamentally rewriting the renter journey—from discovery to residency. What was once a fragmented path built on listings, lead forms, and manual follow-ups is being replaced by intelligent, connected systems that anticipate needs, guide decisions, and execute in real time.
In this episode, Kerry and Jimmy unpack how AI-driven discovery engines, conversational interfaces, autonomous marketing, and workflow automation are collapsing timelines, removing friction, and reshaping expectations across every renter touchpoint. They discuss why the renter journey is no longer linear, why speed and consistency now define experience, and how operators who rely on yesterday’s tools are quietly losing relevance in today’s on-demand economy.
Kerry and Jimmy’s Words of Wisdom: “The renter journey isn’t being optimized anymore—it’s being rewritten. AI and automation are no longer tools behind the scenes; they’re becoming the experience itself. From how renters discover communities, to how decisions are guided, to how leases are executed, intelligence is now embedded into every moment of the journey—and the operators who understand that aren’t just improving performance, they’re redefining what modern renting looks like.”
Resources: Tomorrow's Intelligence Built for Today's Renters
Kerry W. Kirby is a renowned entrepreneur, technology innovator, and philanthropist. He is the founder and CEO of 365 Connect, a global leader in providing the most advanced automated marketing, leasing, and resident engagement platform for multifamily housing communities. Executing on a progressive vision of creating leading-edge products and services, Kerry has won more technology awards than any other company in his home state, as well as the industry he serves.
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Jimmy Lancaster is one of the most well-known engineers on the Silicon Bayou, specializing in custom software development. He specializes in building high-performance teams that deliver results and exceed expectations. He is the Chief Product Officer of 365 Connect, a global leader in providing the most advanced automated marketing, leasing, and resident engagement platform for multifamily housing communities.
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