Whether you're an industry professional or a tech enthusiast, this podcast series offers a rare glimpse into the minds of two thought leaders shaping the future of multifamily housing.
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore how automation is reshaping multifamily operations by enabling communities to grow, perform, and scale—without continuously increasing staffing demands. As renter expectations rise and operational complexity intensifies, operators are under growing pressure to do more with the same teams, tighter budgets, and faster response expectations.
In this episode, Kerry and Jimmy break down how modern automation tools are eliminating repetitive tasks, reducing operational drag, and allowing teams to focus on higher-value interactions that actually drive leasing performance and resident satisfaction. From automated marketing and AI-assisted communication to streamlined leasing workflows and real-time execution tools, they explore how technology is transforming operations from reactive, labor-intensive processes into connected, scalable systems designed for speed and consistency.
Kerry and Jimmy’s Words of Wisdom: “The future of multifamily operations isn’t about replacing people—it’s about removing the operational weight that’s slowing them down. Automation enables teams to operate faster, respond smarter, and scale more efficiently without increasing burnout or headcount. The real advantage comes when technology handles the repetitive work, allowing people to focus on the moments that actually create value, build relationships, and drive performance.”
Resources: Tomorrow's Intelligence Built for Today's Renters
Kerry W. Kirby is a renowned entrepreneur, technology innovator, and philanthropist. He is the founder and CEO of 365 Connect, the leading innovator in AI-driven marketing, leasing, and resident engagement platforms for multifamily communities across the globe. Executing on a progressive vision of creating leading-edge products and services, Kerry has won more technology awards than any other company in his home state, as well as the industry he serves.
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Jimmy Lancaster is one of the most well-known engineers on the Silicon Bayou, specializing in custom software development. He specializes in building high-performance teams that deliver results and exceed expectations. He is the Chief Product Officer of 365 Connect, a global leader in providing the most advanced automated marketing, leasing, and resident engagement platform for multifamily housing communities.
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