Whether you're an industry professional or a tech enthusiast, this podcast series offers a rare glimpse into the minds of two thought leaders shaping the future of multifamily housing.
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they examine a developing dispute between two prominent technology providers that is raising important questions across the multifamily industry. RealPage's decision to pause new integrations with EliseAI has sparked a broader conversation about platform control, data security, customer choice, and the rapidly evolving role of artificial intelligence. As property management technology becomes increasingly interconnected, this situation highlights the growing tension between protecting established systems and enabling the next generation of innovation.
Kerry and Jimmy explore both sides of the integration debate, examining RealPage's stated concerns surrounding security, contractual obligations, and the expanding capabilities of AI agents, alongside the importance of interoperability and technology choice for multifamily operators. While established platforms have legitimate responsibilities to safeguard sensitive information and maintain system integrity, emerging technology providers depend on access to connected systems to deliver innovative solutions. The discussion raises a fundamental question: Where should platform oversight end and customer choice begin?
Kerry and Jimmy’s Words of Wisdom: “Technology innovation thrives when systems work together, but connectivity must come with accountability. As AI becomes more deeply embedded in multifamily operations, balancing open integrations, data security, and platform control is becoming increasingly complex. Technology providers must protect their systems and customer information, while operators need the freedom to choose solutions that best serve their businesses. The future of PropTech isn't about choosing between innovation and security. It's about delivering both without compromising customer choice. Because real innovation isn't about controlling the ecosystem. It's about making the ecosystem work.”
Resources: Artificial intelligence is now the driving force of business transformation
Kerry W. Kirby is an American entrepreneur, technology innovator, and philanthropist. He is the founder and CEO of 365 Connect, the leading innovator in AI-driven marketing, leasing, and resident engagement platforms for multifamily communities across the globe. Executing on a progressive vision of creating leading-edge products and services, Kerry has led 365 Connect to win more technology awards than any other company in his home state, as well as the industry he serves.
Learn More +
Jimmy Lancaster is one of the most well-known engineers on the Silicon Bayou, specializing in custom software development. He specializes in building high-performance teams that deliver results and exceed expectations. He is the Chief Product Officer of 365 Connect, a global leader in providing the most advanced automated marketing, leasing, and resident engagement platform for multifamily housing communities.
Learn More +