Whether you're an industry professional or a tech enthusiast, this podcast series offers a rare glimpse into the minds of two thought leaders shaping the future of multifamily housing.
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they unpack the growing risks and hard truths surrounding digital accessibility in multifamily housing. What many operators assume is “compliant” often fails under real-world scrutiny—exposing communities to legal risk, reputational damage, and missed opportunities to serve all renters equally.
In this episode, they separate perception from reality, breaking down why overlays fall short, what true WCAG compliance requires, and how accessibility must be engineered directly into websites, applications, chatbots, and resident-facing systems. They also explore how automation and modern development practices are reshaping compliance—transforming it from a reactive checklist into a built-in operational safeguard.
Kerry and Jimmy’s Words of Wisdom: “Accessibility isn’t a feature you add—it’s a standard you build to. In today’s environment, if compliance isn’t engineered into your platform from the start, you’re not just behind—you’re exposed. Too many organizations still treat accessibility as an afterthought, layering on quick fixes instead of addressing the foundation. But compliance doesn’t live in patches—it lives in the architecture, in the code, and in every interaction a user has with your digital experience.”
Resources: Expand the access of your digital services to a wider audience.
Kerry W. Kirby is a renowned entrepreneur, technology innovator, and philanthropist. He is the founder and CEO of 365 Connect, the leading innovator in AI-driven marketing, leasing, and resident engagement platforms for multifamily communities across the globe. Executing on a progressive vision of creating leading-edge products and services, Kerry has won more technology awards than any other company in his home state, as well as the industry he serves.
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Jimmy Lancaster is one of the most well-known engineers on the Silicon Bayou, specializing in custom software development. He specializes in building high-performance teams that deliver results and exceed expectations. He is the Chief Product Officer of 365 Connect, a global leader in providing the most advanced automated marketing, leasing, and resident engagement platform for multifamily housing communities.
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